LIVE · OPS
PROJECTS 52+1 THIS WKUPTIME YR 4.2YSINCE 2022CLIENTS 30+KR · JPAVG REPLY <24HMON–FRIAI AGENTS LIVE 18RUNNINGWORKFLOWS 124N8N · CLAUDEPROJECTS 52+1 THIS WKUPTIME YR 4.2YSINCE 2022CLIENTS 30+KR · JPAVG REPLY <24HMON–FRIAI AGENTS LIVE 18RUNNINGWORKFLOWS 124N8N · CLAUDEPROJECTS 52+1 THIS WKUPTIME YR 4.2YSINCE 2022CLIENTS 30+KR · JPAVG REPLY <24HMON–FRIAI AGENTS LIVE 18RUNNINGWORKFLOWS 124N8N · CLAUDE
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◎ CASE / 013AUTOMATIONKR2024● LIVE
Korean E-commerce Brand

E-commerce Ops Automation

E-commerce Ops Automation

Order → ERP → courier → inventory sync, fully automated. 3hrs/day → 10min.

ROLE
Workflow Automation Design · System Integration
PERIOD
2024.02 — 2024.04 (8 weeks)
MARKET
KR
HEADLINE
-94% · Manual work time
(01) Challenge · The problem
Starting point

Over 10,000 orders a month came in across three channels (Shopify, NAVER SmartStore, Cafe24) and were copy-pasted by hand between ERP, carriers, and inventory. Three operators each spent three hours a day organizing orders and entering tracking numbers, with 50+ misships or stock mismatches every month.

(02) Solution · How we solved it
Approach

We built an n8n pipeline that syncs the three sales channels with the ERP, carriers (CJ, Korea Post, Hanjin), and inventory in real time. Delivery notifications by SMS and email are automated end to end. Operators only step in to approve edge cases.

(04) Outcomes · Results

Proven by numbers.

-94%
Manual work
From 3 hours/day down to 10 minutes/day
0
Stock mismatches
Eliminated at the root via real-time sync
3 channels
Unified channels
Shopify · SmartStore · Cafe24
10,000+
Monthly orders processed
Through the automated flow
(05) Stack · Tools used

Trusted tools only.

01 · Automation
  • n8n
  • Make (backup flow)
02 · Backend
  • Supabase
  • PostgreSQL
  • Webhooks
03 · Integrations
  • Shopify Admin API
  • NAVER Commerce API
  • Cafe24 API
  • CJ Logistics API
  • Settlebank
04 · Notifications
  • AlimTalk (BizM)
  • Gmail
  • Slack
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START / FREE CONSULT · NDA OK

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